FAQs

Digital Marketing

What is digital marketing and how can it benefit educational institutions?

Digital marketing encompasses all online marketing efforts, including search engine optimisation (SEO), content marketing, social media, email campaigns, and online advertising. For educational institutions, digital marketing is crucial in enhancing brand visibility, engaging with the community, and attracting prospective students and staff. It ensures your institution is seen where your audience spends a significant amount of their time: online.

How do digital marketing and web design services integrate and benefit our institution?

Digital marketing and web design go hand in hand to ensure a cohesive online presence. While web design focuses on the aesthetic and functionality of your site, making it user-friendly and reflective of your institution's ethos, digital marketing promotes your website, ensuring it reaches the right audience. Combined, they improve your site's visibility, engage users effectively, and convert visitors into leads or applicants.

Beyond website design, do you offer services in social media and email marketing?

Certainly! We understand the importance of a holistic online presence. Our services extend to social media strategy, content creation, and managing email marketing campaigns, ensuring a consistent and compelling brand message across all digital platforms.

Why is marketing crucial for educational institutions, especially in today's digital age?

Marketing is essential for building brand awareness, showcasing your institution's unique offerings, and engaging with potential students and their families. In the digital age, it's vital to have a strong online presence to reach your audience effectively and stand out in a competitive market.

Websites

How much should we budget for a new website, and what factors influence the cost?

The cost of a website can vary greatly depending on its complexity, features, and design elements. Basic informational websites are typically more affordable, while feature-rich sites cost more. Our website packages start from $9,000. We provide transparent pricing and work with you to tailor a solution that meets your needs and budget, ensuring no surprises.

What is the typical timeline for website development from conception to launch?

The timeline for building a website generally spans 8-12 weeks, depending on its complexity, content readiness, and feedback. We respect your time and commit to meeting project milestones promptly, keeping you informed throughout the process.

Are your websites mobile-friendly, and how do you ensure compatibility across devices?

Absolutely! We ensure that your website is responsive, meaning it will work seamlessly on desktops, tablets, and smartphones. This is crucial as a significant portion of internet users access websites through mobile devices, ensuring your institution's site is accessible and user-friendly for everyone.

What is WordPress, and why do you recommend it for educational websites?

WordPress is a versatile and user-friendly content management system (CMS). It's ideal for educational websites due to its ease of use, flexibility, and a vast range of features. It allows for easy content updates and integration of various functionalities, and is scalable as your institution grows.

How do you ensure our school's website reflects our branding, history, and values?

We begin by thoroughly understanding your school's ethos, values, and history. Our design process integrates your unique branding elements, ensuring the website not only looks professional but also resonates with your school's identity and heritage.

What makes your approach to school website design unique in the crowded market?

Our approach is bespoke, focusing on understanding and meeting your specific needs. With over a decade of experience, we craft websites that stand out for their engaging design, user-friendliness, and alignment with your school's goals.

How does your team ensure the website is used daily and accessible on all devices?

We build responsive, mobile-optimised websites ensuring seamless access across all devices. Our user-friendly CMS allows easy updates, encouraging daily use by staff for content management.

Can you describe how the website promotes school engagement with parents and the community?

Our websites feature interactive elements like news sections, event calendars, and social media integration, fostering an engaging platform for parents and the community to stay connected and informed.

How do you ensure the new website aligns with prospective families' expectations and goals?

We conduct thorough research to understand the expectations and goals of prospective families, ensuring the website's design, content, and functionality align with their needs and preferences.

How does your four-stage process (Research, Design, Build, Launch) align with our school's objectives?

Our structured process ensures that each phase—from understanding your needs during research to crafting a tailored design, building the site with precision, and ensuring a smooth launch—aligns with your school's specific objectives.

What are the main objectives your team aims to achieve with the new school website?

Our primary objectives are to enhance your school's online presence, ensure the website is user-friendly and responsive, effectively communicate your school's values and offerings, and facilitate engagement with your community.

Can you outline the role of the client in providing content, images, and IT details in the website development process?

Clients play a crucial role by providing essential content, images, and specific IT details. This collaboration ensures the website authentically represents the school and functions seamlessly within the existing IT infrastructure.

 

SEO, Support & Hosting

What is SEO, and why is it important for our institution's website?

SEO (Search Engine Optimization) involves optimizing your website to rank higher in search engine results. It's crucial for increasing your site's visibility, attracting more visitors, and ensuring that parents, students, and staff can find your institution online easily.

What are Website Care Plans, and why are they important?

Website Care Plans are ongoing support services to ensure your website remains secure, up-to-date, and performing optimally. These plans typically include regular updates, backups, security checks, and technical support. Investing in a Website Care Plan is crucial for maintaining the health and effectiveness of your website, saving you time and providing peace of mind.

Do you provide training for staff to manage the website post-launch?

Yes, empowering your team is part of our service. Post-launch, we provide comprehensive documentation and training sessions to ensure your staff is comfortable managing the website, updating content, and understanding basic analytics to track the site's performance.

Do we need to purchase a domain name and hosting for our new website, and can you assist us with these services?

Yes, a domain name is your website's address on the internet, and hosting is where your site's data is stored. We can assist you in selecting the right domain name and provide reliable hosting solutions to ensure your website is secure, fast, and accessible around the clock.

Can you manage our email setup, and what solutions do you recommend for educational institutions?

Absolutely, we can facilitate your email setup, ensuring it's professional and linked to your domain (e.g., info@yourschool.edu). We recommend solutions that are reliable, easy to use, and provide features like shared calendars and document collaboration to streamline communication within your institution.

Can you detail the support and training provided for in-house website maintenance by school employees?

Alongside our comprehensive training and easy-to-understand documentation, we offer Website Care Plans for continued support. These plans ensure your website remains up-to-date, secure, and high-performing. They include regular maintenance, security checks, and 24/7 technical support, allowing your staff to confidently manage and update the website while having a reliable safety net for any issues that may arise.

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